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Subject of Your Inquiry
The Department has compiled information and resources for various topics of interest related to financial matters and financial service providers. Jurisdiction over financial institutions and other financial service providers varies, so please realize that the Department may not regulate a specific entity or type of entity that you are interesting in inquiring about or filing a complaint against.
We hope that you find the information and resources on our website to be useful. Please select the topic you are interested in from the list below to learn more…
# A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
5 Tips for Shopping for a Mortgage (links off-site)
This guide from the Federal Reserve Board advises consumers to take advantage of additional information from other Federal Reserve publications, resources, and websites. It suggests that consumers also seek financial education materials from other trusted sources such as the U.S. Department of Housing and Urban Development and NeighborWorks. English and Spanish versions of "5 Tips for Shopping for a Mortgage" are available both in print and online.
Advance Fee Scams / Loan Scams
Ameriquest Settlement Information
Automated Teller Machine (ATM)
Bank Depositor Bill of Rights
This links off-site to the Federal Deposit Insurance Corporation.
Canceling a Contract
Links off-site to the Governor's Office of Consumer Protection website.
Check Fraud / Counterfeit Checks
Complaint Record of Mortgage Licensees
Complaints Against Builders and Construction Contractors
Links off-site to the Georgia Secretary of State's website.
Consumer Financial Protection Bureau (CFPB)
The central mission of the Consumer Financial Protection Bureau (CFPB) is to make markets for consumer financial products and services work for Americans - whether they are applying for a mortgage, choosing among credit cards, or using any number of other consumer financial products. The CFPB is currently taking consumer complaints related to credit cards and home mortgages. Visit their website to learn more...
Credit Cards: What You Need to Know About the New Credit Card Rules
The Federal Reserve's new rules for credit card companies mean new credit card protections for you. Here are some key changes you should expect from your credit card company beginning February 22, 2010.
Credit Consumer Protection Laws
Credit Reports / Credit Reporting Agencies
Deposit Insurance / Share Insurance Resources (Credit Unions)
Links off-site to the National Credit Union Administration
Deposit Insurance Coverage Frequently Asked Questions (Banks)
Links off-site to the Federal Deposit Insurance Corporation
Enforcement Actions and Orders Against Financial Institutions
Federal Deposit Insurance Corporation (FDIC)
Finance Companies / Small Loan Companies
Financial Services Issues for Senior Citizens (Guide to)
Georgia Fair Lending Act (GAFLA)
Home Affordable Modification Program (HAMP)
If you are having a tough time making your mortgage payments for reasons not related to unemployment, you may qualify for HAMP (a federal program). HAMP lowers your monthly mortgage payment to 31 percent of your verified monthly gross (pre-tax) income to make your payments more affordable.
Home Repair / Home Improvement Scams
Licensing - Mortgage Brokers & Lenders
Loan Modification / Mortgage Assistance Relief Services
Loan Modification Scams
Beware of Foreclosure Rescue and Loan Modification Scams - links off-site to the FDIC.
Mechanic's / Materialman's Lien
Links off-site to the Governor's Office of Consumer Protection's website.
Military Personnel / Servicemembers Civil Relief Act
Money Management and Budgeting
Money Service Businesses (MSBs)
Money Transmission/Money Transmitter
Mortgage - Broker/Lender Licensing
Mortgage - Interest Only Payments
Mortgage - Payment Application
Mortgage - Prepayment Penalties
Mortgage - Private Mortgage Insurance (PMI)
Mortgage - Refinancing
Links off-site to the Federal Reserve and contains useful tips and answers to frequently asked questions about the refinancing process.
Mortgage - Right of Rescission/Right to Cancel
Mortgage servicers reaching out to borrowers harmed by deficient foreclosure practices
National Credit Union Administration (NCUA)
Neighborhood Stabilization Program (NSP)
Regulators and Industry Groups
Residential and General Contractors
Used Motor Vehicle Dealers
Links off-site to the Secretary of State's Office. The Used Motor Vehicle Division issues a used motor vehicle dealers license which includes motor vehicle brokers, independent motor vehicle leasing agencies which sell or offer to sell used motor vehicles, used motor vehicle auction companies and pawnbrokers who sell motor vehicles to the public.